Privacy Policy
• Data Controller: Green Vacations Costa Rica is responsible for processing the personal data you provide to us on greenvacationscr.com. For any questions regarding your data, you can email us at info@greenvacationscr.com or call us at +506 2479 1471.
• What data we collect: your name, email address, phone number, country, hotel or pickup location, your reservation details, and any information you choose to provide us to enable us to provide our services, such as dietary or mobility restrictions.
• Card payments: These are processed by an external payment gateway. We do not store your full card number or security code.
• How we use it: to manage your reservation and payment, communicate with you about the service, comply with our legal and tax obligations, and, after the service, invite you to leave a review.
• Who we share it with: we do not sell your data or share it for commercial purposes. We share it only with those who need to know it to provide the service to you: the payment gateway, the guides, transport providers, and operators involved in your activity; the technology providers that host and operate this site; and the authorities when required by law.
• How long we retain it: for as long as necessary to provide the service and to comply with the timeframes required by law.
• Your rights: You may request access to, correction of, or deletion of your data, and revoke your consent, in accordance with Law No. 8968 on the Protection of Individuals with Regard to the Processing of Their Personal Data. Write to us at info@greenvacationscr.com, and we will respond within the timeframe established by law.
• Cookies: We use cookies necessary for the site to function and, only with your consent, cookies to measure website traffic.
• Security: We protect your data with an encrypted connection, user-restricted access, and regular backups.
• What data we collect: your name, email address, phone number, country, hotel or pickup location, your reservation details, and any information you choose to provide us to enable us to provide our services, such as dietary or mobility restrictions.
• Card payments: These are processed by an external payment gateway. We do not store your full card number or security code.
• How we use it: to manage your reservation and payment, communicate with you about the service, comply with our legal and tax obligations, and, after the service, invite you to leave a review.
• Who we share it with: we do not sell your data or share it for commercial purposes. We share it only with those who need to know it to provide the service to you: the payment gateway, the guides, transport providers, and operators involved in your activity; the technology providers that host and operate this site; and the authorities when required by law.
• How long we retain it: for as long as necessary to provide the service and to comply with the timeframes required by law.
• Your rights: You may request access to, correction of, or deletion of your data, and revoke your consent, in accordance with Law No. 8968 on the Protection of Individuals with Regard to the Processing of Their Personal Data. Write to us at info@greenvacationscr.com, and we will respond within the timeframe established by law.
• Cookies: We use cookies necessary for the site to function and, only with your consent, cookies to measure website traffic.
• Security: We protect your data with an encrypted connection, user-restricted access, and regular backups.