Policies
Welcome to Green Vacations Costa Rica
These terms and conditions describe the rules and regulations for the use of the Green Vacations Costa Rica website, available at greenvacationscr.com.
By accessing this website, we assume that you accept these terms and conditions. Do not continue to use greenvacationscr.com if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, the Privacy Policy and the Disclaimer Notice: "Client", "You" and "Your" refer to the person accessing this website and agreeing to Green Vacations Costa Rica's terms and conditions. "The Company", "We", "Us", "Our" and "Ourselves" refer to Green Vacations Costa Rica, a Costa Rican company dedicated to the tourist operation and sale of guided services in Costa Rica.
The term "Party" or "Parties" refers to both the Client and the Company. All terms refer to the offer, acceptance and consideration of payment necessary to carry out the process of providing our tourism services to the Client in the most appropriate manner, with the purpose of satisfying their travel needs, in accordance with the current Costa Rican legislation.
Any use of the above terminology or other words in singular, plural, capital letters and/or different gender, shall be understood as interchangeable and, therefore, refer to the same concept.
These terms and conditions describe the rules and regulations for the use of the Green Vacations Costa Rica website, available at greenvacationscr.com.
By accessing this website, we assume that you accept these terms and conditions. Do not continue to use greenvacationscr.com if you do not agree to all of the terms and conditions stated on this page.
The following terminology applies to these Terms and Conditions, the Privacy Policy and the Disclaimer Notice: "Client", "You" and "Your" refer to the person accessing this website and agreeing to Green Vacations Costa Rica's terms and conditions. "The Company", "We", "Us", "Our" and "Ourselves" refer to Green Vacations Costa Rica, a Costa Rican company dedicated to the tourist operation and sale of guided services in Costa Rica.
The term "Party" or "Parties" refers to both the Client and the Company. All terms refer to the offer, acceptance and consideration of payment necessary to carry out the process of providing our tourism services to the Client in the most appropriate manner, with the purpose of satisfying their travel needs, in accordance with the current Costa Rican legislation.
Any use of the above terminology or other words in singular, plural, capital letters and/or different gender, shall be understood as interchangeable and, therefore, refer to the same concept.
We employ the use of cookies. By accessing greenvacationscr.com, you agreed to use cookies in accordance with the Green Vacations Costa Rica Privacy Policy.
Most interactive websites use cookies to allow us to retrieve user details for each visit. Our website uses cookies to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Most interactive websites use cookies to allow us to retrieve user details for each visit. Our website uses cookies to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
Unless otherwise stated, Green Vacations Costa Rica and/or its licensors own the intellectual property rights for all material on greenvacationscr.com. All intellectual property rights are reserved. You may access this website for your personal use subject to the restrictions set forth in these terms and conditions.
You may not:
- Republish material from greenvacationscr.com.
- Sell, rent or sublicense material from greenvacationscr.com
- Reproduce, duplicate or copy material from greenvacationscr.com
- Redistribute content from greenvacationscr.com
This Agreement shall commence on the date hereof.
You may not:
- Republish material from greenvacationscr.com.
- Sell, rent or sublicense material from greenvacationscr.com
- Reproduce, duplicate or copy material from greenvacationscr.com
- Redistribute content from greenvacationscr.com
This Agreement shall commence on the date hereof.
Portions of this web site provide an opportunity for users to post and exchange opinions and information on certain areas of the web site. Green Vacations Costa Rica does not screen, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Green Vacations Costa Rica, its agents and/or affiliates. To the extent permitted by applicable law, Green Vacations Costa Rica shall not be responsible for the Comments or for any liability, damage or expense caused and/or suffered as a result of any use and/or posting and/or appearance of the Comments on this website.
Green Vacations Costa Rica reserves the right to monitor all Comments and to remove any Comments that may be deemed inappropriate, offensive or in violation of these Terms and Conditions.
You warrant and represent that:
- You have the right to post Comments on our website and have all necessary licenses and consents to do so.
- The Comments do not infringe any intellectual property rights, including but not limited to copyrights, patents or trademarks of any third party.
- The Comments do not contain any defamatory, libelous, offensive, indecent or unlawful material that is an invasion of privacy.
- Comments shall not be used to solicit or promote business or customs or to depict commercial activities or illegal activities.
You hereby grant Green Vacations Costa Rica a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Green Vacations Costa Rica reserves the right to monitor all Comments and to remove any Comments that may be deemed inappropriate, offensive or in violation of these Terms and Conditions.
You warrant and represent that:
- You have the right to post Comments on our website and have all necessary licenses and consents to do so.
- The Comments do not infringe any intellectual property rights, including but not limited to copyrights, patents or trademarks of any third party.
- The Comments do not contain any defamatory, libelous, offensive, indecent or unlawful material that is an invasion of privacy.
- Comments shall not be used to solicit or promote business or customs or to depict commercial activities or illegal activities.
You hereby grant Green Vacations Costa Rica a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
The following organizations may link to our website without prior written approval: government agencies; search engines; news organizations; online directory distributors in the same way they link to other sites; and system-wide accredited businesses (except nonprofit organizations, charity shopping centers, and charitable fundraising groups).
These organizations may link to our home page, publications or other information so long as the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement or approval; and (c) fits within the context of the linked party's site.
We may consider and approve other link requests from: commercial/consumer information sources, community sites, associations or other charitable groups, online directory distributors, internet portals, professional firms, educational institutions, and trade associations.
We will approve if:
(a) the link does not make us look unfavorably;
(b) the organization does not have a negative record with us;
(c) the benefit of the visibility outweighs the absence of Green Vacations Costa Rica;
(d) the link is in the context of general resource information.
Approved organizations may link using: our corporate name; the URL to which they link; or any reasonable description of our website. No use of the logo or other artwork is permitted without a license agreement.
These organizations may link to our home page, publications or other information so long as the link: (a) is not misleading; (b) does not falsely imply sponsorship, endorsement or approval; and (c) fits within the context of the linked party's site.
We may consider and approve other link requests from: commercial/consumer information sources, community sites, associations or other charitable groups, online directory distributors, internet portals, professional firms, educational institutions, and trade associations.
We will approve if:
(a) the link does not make us look unfavorably;
(b) the organization does not have a negative record with us;
(c) the benefit of the visibility outweighs the absence of Green Vacations Costa Rica;
(d) the link is in the context of general resource information.
Approved organizations may link using: our corporate name; the URL to which they link; or any reasonable description of our website. No use of the logo or other artwork is permitted without a license agreement.
Without prior approval and written permission, you may not create frames around our web pages that alter in any way the visual presentation or appearance of our website.
We will not be liable for any content appearing on your website. You agree to protect and defend us against all claims arising from your website. No link should appear on any website that could be construed as libelous, obscene or criminal, or that infringes or promotes the infringement of any third party's rights.
We reserve the right to request that you remove all links or any particular link to our website. You agree to immediately remove all links to our website upon request. We also reserve the right to modify these terms and conditions and your linking policy at any time. By continually linking to our website, you agree to be bound by and follow these linking terms and conditions.
If you find any link on our website to be offensive for any reason, you may contact us and inform us at any time. We will consider requests to remove links, but are not obligated to do so or to respond to you directly. We do not warrant that the information on this website is correct, nor do we guarantee its completeness or accuracy; nor do we promise that the website will remain available or that the material will be kept up to date.
To the fullest extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer:
(i) limits or excludes our or your liability for death or personal injury;
(ii) limits or excludes our or your liability for fraud or fraudulent misrepresentation;
(iii) limits any of our or your liability in any manner not permitted by law;
(iv) excludes any of our or your liability that cannot be excluded under applicable law.
The limitations and prohibitions of liability set forth herein govern all liabilities arising in contract, tort or breach of statutory duty. Provided that the website and the information/services are provided free of charge, we shall not be liable for any loss or damage of any kind.
(i) limits or excludes our or your liability for death or personal injury;
(ii) limits or excludes our or your liability for fraud or fraudulent misrepresentation;
(iii) limits any of our or your liability in any manner not permitted by law;
(iv) excludes any of our or your liability that cannot be excluded under applicable law.
The limitations and prohibitions of liability set forth herein govern all liabilities arising in contract, tort or breach of statutory duty. Provided that the website and the information/services are provided free of charge, we shall not be liable for any loss or damage of any kind.
- Cancellations made 24 hours or more in advance will receive a 100% refund.
- Cancellations made less than 24 hours in advance, or in case of no-show, are non-refundable (0%).
- Rescheduling can be arranged at least 12 hours prior to the start of the service and is subject to availability.
- Refunds will be processed only to the same card with which the original purchase was made.
- For cancellations, rescheduling or inquiries, you may contact us via email at info@greenvacationscr.com or via phone/WhatsApp at +506 2479 1471.
- Cancellations made less than 24 hours in advance, or in case of no-show, are non-refundable (0%).
- Rescheduling can be arranged at least 12 hours prior to the start of the service and is subject to availability.
- Refunds will be processed only to the same card with which the original purchase was made.
- For cancellations, rescheduling or inquiries, you may contact us via email at info@greenvacationscr.com or via phone/WhatsApp at +506 2479 1471.
- Refunds will only be made when the service cannot be provided due to causes attributable to Green Vacations Costa Rica (for example, cancellation of the service due to extreme weather conditions or justified operational causes).
- No refunds will be made if the client does not show up for the service or cancels after the deadline established in our cancellation policies.
- Refunds will only be processed to the same card used for the original purchase.
- The crediting time of the refund will depend on the bank or issuer of the card used.
- Charges applied by third parties (such as payment platforms or financial institutions) may not be refundable.
- To request a refund or clarify doubts about your refund, you can contact us by email at info@greenvacationscr.com or by phone/WhatsApp at +506 2479 1471.
- No refunds will be made if the client does not show up for the service or cancels after the deadline established in our cancellation policies.
- Refunds will only be processed to the same card used for the original purchase.
- The crediting time of the refund will depend on the bank or issuer of the card used.
- Charges applied by third parties (such as payment platforms or financial institutions) may not be refundable.
- To request a refund or clarify doubts about your refund, you can contact us by email at info@greenvacationscr.com or by phone/WhatsApp at +506 2479 1471.
- We process personal data in accordance with the applicable regulations.
- We use the information to manage reservations and communication.
- You can exercise your rights of access, rectification and deletion.
- The information is not sold or shared with third parties.
- We use the information to manage reservations and communication.
- You can exercise your rights of access, rectification and deletion.
- The information is not sold or shared with third parties.
- Green Vacations Costa Rica guarantees the correct provision of the contracted tourist services, ensuring compliance with the quality and safety standards offered in each service.
- If the client considers that the service received does not correspond to what was contracted, he/she may submit a formal request for review or guarantee within a maximum period of 7 calendar days after the date of the service.
- This guarantee applies only to services operated directly by Green Vacations Costa Rica and does not cover third party services, such as external transportation, lodging, food or outsourced activities.
- In case of validation of a non-conformity, Green Vacations Costa Rica may offer compensation, rescheduling of the service or partial reimbursement, as appropriate.
- To manage a warranty request or send supporting documentation, you can contact us via email at info@greenvacationscr.com or via phone/WhatsApp at +506 2479 1471.
- If the client considers that the service received does not correspond to what was contracted, he/she may submit a formal request for review or guarantee within a maximum period of 7 calendar days after the date of the service.
- This guarantee applies only to services operated directly by Green Vacations Costa Rica and does not cover third party services, such as external transportation, lodging, food or outsourced activities.
- In case of validation of a non-conformity, Green Vacations Costa Rica may offer compensation, rescheduling of the service or partial reimbursement, as appropriate.
- To manage a warranty request or send supporting documentation, you can contact us via email at info@greenvacationscr.com or via phone/WhatsApp at +506 2479 1471.